Roles and Responsibilities

• Provide support to live implementations/upgrades.
• Conduct workshops and advise the client on the best practices for the adoption of the solution.
• Configure the system to match the business requirements and system design.
• Create workbooks and documentation to support the system design.
• Provide guidance to the client on best practices for the successful delivery of the chosen solution.
• Build trusted relationships with the client and manage expectations on delivery within scope.
• Transfer product knowledge to the client via knowledge transfer sessions.
• Further develop our offerings and methodologies.
• Provide training and coaching.

Required Qualifications and Skills

• Strong understanding of PeopleSoft HCM Functionality and all configurations for HCM.
• Knowledge of People Tools is a must.
• Good breadth of knowledge across the whole application.
• Ability to map business processes to a system solution, identifying gaps and solutions.
• Able to specify and playback requirements clearly.
• Wider experience in payroll processes from a business context.
• Experience in North America Payroll.

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