Organizational Change Management (OCM) Analyst

Roles and Responsibilities

• Support and execute end-to-end Organizational Change Management (OCM) activities for IT projects and operational initiatives.
• Conduct stakeholder analysis and develop engagement strategies.
• Facilitate leadership alignment and change readiness activities.
• Develop and execute communication and engagement plans.
• Perform change impact assessments and identify organizational risks.
• Conduct training needs analysis and support training development and delivery.
• Monitor change adoption, measure effectiveness, and recommend improvement actions.
• Collaborate with project teams, business leaders, and stakeholders to drive successful change outcomes.
• Promote agile practices, continuous improvement, and organizational adaptability.
• Create presentations, reports, dashboards, and change management documentation.

Required Qualifications

• Bachelor’s degree in Organizational Development, Information Technology, Business Management, or a related field.
• 3–5 years of Organizational Change Management experience, including 2–3 years supporting IT initiatives.
• Experience managing large-scale change initiatives in complex, matrixed organizations.
• Strong knowledge of change management methodologies, principles, and best practices.
• Experience with:
  • Stakeholder Analysis
  • Leadership Alignment
  • Communication & Engagement Planning
  • Change Impact Analysis
  • Training Needs Analysis & Development
  • Change Measurement & Adoption
• Excellent communication, presentation, facilitation, and stakeholder management skills.
• Strong project management, organizational, and problem-solving abilities.
• Proficiency with Microsoft PowerPoint, Excel, and Word.
• Ability to assess and mitigate change-related risks.

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