Responsibilities

• Lead and support Oracle XStore POS implementations, configurations, and customizations.
• Analyze business requirements and translate them into effective technical and functional solutions.
• Integrate XStore with enterprise systems such as ERP, CRM, and payment gateways.
• Conduct gap analysis, facilitate process design workshops, and recommend POS best practices.
• Collaborate with cross-functional teams including business stakeholders, developers, and project managers.
• Develop and review technical documentation such as functional specs, configuration guides, and test plans.
• Perform testing, troubleshooting, and resolve issues across multiple environments.
• Provide training and knowledge transfer to end-users and client IT teams.
• Support go-live activities and post-implementation system tuning and enhancements.
• Stay current with Oracle Retail product updates and industry trends.

Qualifications

• Proven experience with Oracle XStore POS implementations and support.
• Strong understanding of retail business processes and POS operations.
• Experience with system integration (ERP, CRM, payment systems).
• Proficient in conducting workshops, gap analysis, and process design.
• Excellent problem-solving and communication skills.
• Ability to create and maintain technical and functional documentation.
• Willingness to support post-go-live operations and continuous improvements.

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