Roles and Responsibilities

• Provide technical support and configuration expertise for Oracle SCM products, including Purchasing, Inventory, Requisitioning Self Service Procurement, Extended Purchase Price, RF Smart, and GHX solutions.
• Collaborate closely with the Supply Chain and Material Management business units to understand their needs and translate them into effective technical solutions.
• Work with Scheduled Processes, Workflow Rules, and system-driven configurations to optimize system performance and business processes.
• Troubleshoot and resolve system issues in a timely manner to ensure uninterrupted business operations.
• Coordinate with Oracle Support to resolve complex system-related issues.
• Contribute to the ongoing enhancement and optimization of Oracle SCM products.
• Assist in change management processes and ensure smooth implementation of system changes.
• Manage project coordination, ensuring that projects are completed on time and meet business objectives.
• Support the continuous improvement of supply chain processes through effective use of Oracle SCM systems.

Required Skills and Qualifications

• Strong knowledge and hands-on experience with Oracle SCM products such as Purchasing, Inventory, Requisitioning Self Service Procurement, Extended Purchase Price, RF Smart, and GHX solutions.
• Proven experience with Oracle SCM Scheduled Processes and Workflow Rules.
• In-depth experience with system configurations and optimizations within the Oracle SCM environment.
• Experience working with Oracle Support for troubleshooting and issue resolution.
• Strong problem-solving and critical thinking skills, with the ability to analyze complex issues and implement effective solutions.
• Ability to collaborate with business units to gather requirements and translate them into technical solutions.
• Excellent communication and interpersonal skills, with the ability to work effectively across teams.
• Experience with change management, project coordination, and system troubleshooting.

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