Technical / Functional Skills

• Experience in Incident Management tools like Service Now
• Good understanding of ORMB and Reporting
• Good Knowledge of Oracle Cloud Based Reporting
• Hands on experience on ORMB technical and functional issues.
• Working experience in BI Publisher 
• Working experience to write queries to pull/summarize/analyze data from various data sets and platforms.

 

Roles & Responsibilities

• Setting up accounts in ORMB and configuring accounts as per business requirement.
• Adding and updating new Price Items.
• Group Section remapping.
• Updating pricing rule deletion and policy start/end date. 
• Managing production releases and deployments.
• Holding and releasing batch jobs.
• Verification of account transition to ORMB.
• Verification/implementation CTASKS that are assigned to team.
• Deep understanding of ORMB and its concepts.
• In-depth knowledge of functional ORMB.
• Understand how an account is setup and configuration details in ORMB.
• Incident analysis and resolution.
• Functional and Report analysis knowledge required.
• Resolving incidents without breaching SLA’s
• Month-End and Week-End Report generation and job monitoring.
• Verification of invoices and reports that are generated.
• Generate missing/OOB reports as per business requirement. 
• Updating business with updates regarding batch jobs.
• ORMBA Report Analysis.
• Troubleshooting BI Publisher and Dashboard reports in ORMBA.
• Analyzing SQL queries to find issues in reports.
• Change Order Implementation for execution of scripts as per business requirement.
• Creating JIRA stories for implementation of scripts.
• GitHub knowledge regarding Branch and Pull-Request.
• Test in UAT and proceed with production. 
• Coordination with DevOps for ODI job completion and troubleshoot failures.
• Monitoring the ODI jobs and sending regular updates regarding ODI Job Status.