Duties and Responsibilities

• Assist in the implementation of EBS R12 modules such as Service Management, Work Order Management, Repair and Maintenance Management, and Inventory Management.
• Customize the module to meet specific client needs, such as creating custom reports, forms, or workflows.
• Troubleshoot issues with the Service and Repair module, including resolving errors, debugging code, and optimizing performance.
• Requirements Gathering Facilitate and conduct requirements gathering sessions with stakeholders to define project scope and objectives.
• User Acceptance Testing UAT Coordinate and participate in UAT to ensure the functionality usability and efficiency of the system.
• User Scenario Creation Create user scenarios to help end users understand the functionality and features of the system.

Qualifications

• Strong knowledge of Oracle E-Business Suite (EBS) Release 12 (R12) fundamentals.
• In-depth knowledge of the Service and Repair module configuration, customization, and troubleshooting.
• Experience with Oracle Fusion Middleware technologies (e.g., WebLogic Server, WebCenter).
• Strong programming skills in Java or PL/SQL.
• Experience with database management systems (e.g., Oracle Database).
• Hands-on experience with Service and Depo Repair Field ServiceMobile Field Service and Inventory Service Contract modules.
• CSV process experience.

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