Key Responsibilities

• Monitor system performance and availability to proactively identify issues.
• Perform routine maintenance tasks to ensure systems are running optimally.
• Implement monitoring tools and alerts to ensure early detection of problems.
• Create and maintain detailed documentation of system configurations, processes, and procedures.
• Respond and resolve incidents for the on-prem solutions.
• Facilitate development for the new cloud solutions for tasks such as data migration, and analysis.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience in a similar role, with a strong understanding of IT infrastructure and operations.
• Experienced hands-on (5+ years) of Linux, WebSphere, Java production operational support analyst
• Should have skills to maintain Java solutions and process operational data tasks and maintenance. 
• Experience with AWS and ServiceNow a plus.

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