•           Strong hands-on and experience in Cisco ACI infrastructure implementation and troubleshooting

•           Strong experience with F5 LTM load balancers and troubleshooting. Preferred to have r-Series hands on.

•           Working with various Network Management tools like DNAC, Net brain and Wireshark

•           Configuring Access-list, Route-map, and policy-based routing.

•           Responsible for gathering and defining network project requirements, developing, implementing, or reviewing network drawings.

•           Actively participate in network devices up-gradation and degradation as per the business requirement.

•           Assisting Client in network LAN & WAN failover Drills, network changes as per change management process.

•           Communicate technical vulnerabilities and remediation steps to developers and management and take necessary actions.

•           Experience in IP reservation and DHCP/DNS with Infoblox tool

•           Coordination with TAC OEM for raising the RMA for faulty hardware and buggy behavior of the devices.

•           Administrating the network enforcement of security by creating the access polices for endpoint devices connected routers and switches and WLC’s.

•           SD-WAN experience with any Vendor (Meraki/Velocloud/Viptela/Versa)

•           Basic knowledge on firewall policies and rule creations. Firepower/NGFW is preferred.

•           Responsible for handling offshore and onsite activities, ready to do 24*7 on-call support

•           Handling Escalated Incidents and providing resolution until customer satisfaction.

•           Attending CAB calls with internal/external stakeholders to understand Business requirements to attain good CSAT in both SA/SD.

•           Perform ITIL process areas as it pertains to Network domain items and Service Now tool and hands-on in Jira tool. 

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