Roles and Responsibilities

• Router, Switch, Firewall, F5, VPN Tunnels Management and trouble shooting.
• Responding to service request Provide innovative solution, Strong team player
• Assist in network design and implementation.
• Provide network support with a variety of operating systems.
• Install and configure computer network equipment.
• Maintain network connectivity of all computer workstations.
• Provide network support to users.
• Maintain servers and associated hardware, applications, services, and settings.
• Develop and monitor policies for the use of network resources.
• Implement and manage disaster recovery and back-up.
• Evaluate and recommend security improvements and system upgrades
• Monitor network to ensure optimal performance.
• Create and maintain network users/permissions.
• Test release of products to minimize user impact and ensure compatibility
• Create technical support documentation for systems and applications.

Preferred Qualifications

• Self-motivated, highly organized, and able to multi-task in a fast paced, dynamic environment.
• Strong communication skills, both verbal and written, are essential in order to interact with support groups, clients and vendors
• Experience and a sound understanding of network environments (TCP/IP, Cisco routers/switches, Firewall, Load Balancers) including an excellent understanding of telecommunications concepts and connectivity.

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