The nCino Administrator is responsible for the administration, configuration, and support of the nCino platform within the organization. This role involves working closely with various stakeholders to ensure the platform meets business needs and enhances productivity.
Key Responsibilities
- Administer and configure the nCino Commercial Lending platform.
- Collaborate with stakeholders to gather requirements and implement solutions to optimize business processes.
- Perform system maintenance, including security reviews and health checks.
- Develop and maintain custom reports, dashboards, and workflows.
- Provide technical support and troubleshooting assistance to users.
- Manage data integrity and quality within the nCino platform.
- Assist in integrating third-party applications with nCino.
- Create and maintain documentation for processes, policies, and configurations.
- Stay updated on the latest nCino features and best practices through training and webinars.
Required Experience and Qualifications
- Certified nCino or Salesforce Administrator (nCino 201 or 301 certification required).
- Solid experience with Salesforce configuration and administration.
- Strong understanding of banking, financial services processes, and commercial lending (loan origination, underwriting, and servicing).
- Experience with Financial Services Cloud.
- Knowledge of Apex, Visualforce, and Lightning components.
- Familiarity with data migration and integration tools.
- Strong analytical, problem-solving, and troubleshooting skills.