Microsoft Active Directory Engineer

Roles and Responsibilities

• Provide infrastructure and application support in a production environment.
• Troubleshoot and resolve issues related to Windows servers, virtualization platforms, and end-user environments.
• Manage incidents, service requests, problem tickets, and change activities through successful resolution.
• Administer and support Microsoft Active Directory and related identity services.
• Support Microsoft technologies, VMware virtualization platforms, and enterprise infrastructure.
• Participate in scheduled on-call rotations to support production environments.
• Create, update, and maintain technical documentation, operational procedures, and knowledge articles.
• Collaborate with engineering, networking, security, and operations teams to ensure platform stability.
• Perform system upgrades, patching, maintenance, and platform enhancements.
• Identify opportunities for automation, process improvements, and operational best practices.

Required Skills & Experience

• Strong experience administering Microsoft Active Directory in enterprise environments.
• Expertise with VMware vSphere, PowerCLI, and/or vSphere SDKs.
• Hands-on experience with VMware Horizon.
• Strong knowledge of Virtual Desktop Infrastructure (VDI) management.
• Experience with block-level and file-level storage protocols, SAN switching, enterprise storage arrays, and replication technologies.
• Technical understanding of Microsoft Entra ID (Azure AD) and the Microsoft Entra Admin Center.
• Experience with Microsoft Entra Connect (formerly Azure AD Connect).
• Working knowledge of Public Key Infrastructure (PKI), including certificate management and authentication services.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and stakeholder collaboration abilities.

Preferred Qualifications

• Experience supporting large-scale enterprise environments.
• Familiarity with PowerShell scripting and automation.
• Knowledge of Windows Server administration, DNS, DHCP, Group Policy, and identity lifecycle management.
• Experience with ITIL-based incident, problem, and change management processes.

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