Responsibilities

• Monitor and maintain mainframe system performance, ensuring reliability and stability.
• Troubleshoot and diagnose complex production issues, identifying root causes and implementing long-term solutions.
• Collaborate with development teams to coordinate and deploy application releases, patches, and updates.
• Develop and execute scripts for automating routine tasks and improving system efficiency.
• Document incidents, issues, and solutions for future reference and knowledge sharing.
• Perform data analysis and generate reports to track system health and performance metrics.
• Work with cross-functional teams to analyze requirements, troubleshoot complex production problems, and provide technical guidance.
• Support and coordinate disaster recovery (DR) and backup testing activities.
• Ensure compliance with company policies, procedures, and security requirements.
• Assist with performance tuning and optimization of mainframe applications and systems.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum of 3 years of experience in Mainframe Production Support or similar roles.
• Proficiency in mainframe technologies including [z/OS, MVS, JCL, TSO, VSAM, DB2, CICS, IMS, etc.].
• Experience with monitoring tools and job schedulers (e.g., IBM Tivoli, BMC Control-M, etc.).
• Strong knowledge of scripting languages such as REXX, CLIST, or other automation tools.
• Familiarity with mainframe security practices and data protection standards.
• Exceptional ability to analyze complex technical issues and develop efficient solutions.
• Experience working within an agile or collaborative work environment.

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