Roles and Responsibilities

• Manage and oversee the deployment of Loan IQ environments, ensuring successful setup and configuration.
• Maintain system health by monitoring performance, conducting regular system checks, and coordinating updates and patches.
• Troubleshoot complex Loan IQ system issues, providing timely and effective solutions to ensure minimal downtime.
• Configure and maintain job scheduling and automation using AutoSys to optimize system processes.
• Provide technical support and guidance to users and stakeholders regarding the Loan IQ platform.
• Familiarize with Windows operating systems to ensure seamless integration and performance of the Loan IQ software on server infrastructure.

Qualifications/Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred.
• Proven experience with Loan IQ, including a technical understanding of its deployment and configuration.
• Strong troubleshooting skills with the ability to diagnose and resolve technical issues swiftly.
• Experience with job configuration and scheduling, specifically with AutoSys or similar job scheduling tools.
• Prior application support experience, preferably in a financial services environment.
• Familiarity with Windows server configuration and operating systems.
• Understanding of programming methodology and scripting which would be beneficial in automating tasks.

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