Responsibilities

• Develop user guides, solution briefs, and RFP responses, ensuring accuracy and clarity.
• Document complex technical architectures in accessible formats for different audiences.
• Use IT speed drafting to improve accuracy, reduce back-and-forth with teams, and streamline the documentation process.
• Collaborate on RFP responses, ensuring clear and technically accurate proposals.
• Create documentation for network solutions and services, leveraging your understanding of networking concepts.
• Align documentation with product roadmaps and market strategies.
• Mentor and guide junior writers, ensuring high-quality deliverables.

Required Skills

• 5+ years of experience in technical writing with a focus on product design, solution architecture, and RFP responses.
• Strong understanding of networking technologies.
• Expertise in IT speed drafting for improved documentation efficiency.
• Excellent communication and collaboration skills.
• Proficiency in technical writing tools (e.g., MadCap, Confluence, Jira).

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