Seeking a Lead SPM Developer with strong hands-on experience across ServiceNow modules including CMDB, Discovery, Service Mapping, CSDM, SPM, SAM, and APM/EA. The role involves architecting, designing, configuring, and implementing ServiceNow solutions while ensuring alignment with platform best practices.
Responsibilities
- Architect, design, configure, and implement ServiceNow modules (CMDB, SPM, SAM, APM/EA, Discovery, Service Mapping).
- Customize and enhance platform capabilities (scripting, automation, APIs).
- Develop and manage integrations with external systems (Ariba, cloud services, messaging platforms).
- Maintain CMDB health (normalization, reconciliation, data certification).
- Map and enforce CSDM standards across services and modules.
- Support UAT, SIT, and production validation activities.
- Work with architects, BAs, and SMEs to gather requirements and propose solutions.
- Create technical documentation, runbooks, and support materials.
- Provide guidance to junior developers and ensure adherence to standards.
- Participate in deployment planning, cutover, and post-go-live support.
Requirements
- Strong hands-on experience with ServiceNow CMDB, Discovery, Service Mapping, CSDM, SPM, SAM, and APM/EA.
- Ability to architect, design, configure, and implement ServiceNow modules.
- Proficiency in scripting, automation, APIs, and platform customization.
- Experience building integrations with Ariba, cloud services, and messaging platforms.
- Expertise in maintaining CMDB health (normalization, reconciliation, data certification).
- Strong understanding of CSDM mapping and enforcement across services and modules.
- Experience supporting UAT, SIT, and production validation.
- Ability to work with architects, BAs, and SMEs for requirements and solutioning.
- Skilled in creating technical documentation, runbooks, and support materials.
- Ability to mentor junior developers and follow architectural standards.
- Experience with deployment planning, cutover, and post-go-live stabilization.