Technical / Functional Skills

• Unix/Shell - scripting, looking through processes and logs, understanding server management
• Database (SQL querying) - Sybase, Oracle, SQL server, create queries based on business requests, perform DML updates. Informatica.
• Control M - raising ORMs, checking dependencies, looking at failures and soft alerts, adjusting/recommending improvements for the jobs.
• Geneos - accepting, assigning, snoozing alerts, onboarding servers/applications, setting up new alerts, cleaning up false alerts
• Network – Understanding of infrastructure, storage and network communications
• Privilege access management tools - Breakglass (CAPAM), TPAs (uaa3, myaccess), RunDeck
• ServiceNow - familiarity with incident, problems, and change in SNOW, create ad-hoc reports for reporting
• Shifts & Weekend work - flexibility to be available whenever there are major issues / events, has to participate in shifts
• Automation – python experience preferred, but other technologies would work too (javascript, perl, etc)
• Cloud / CI / CD tools – working with cloud / Kubernetes
• Other Support tools - Splunk, Appdynamics, Office suite of apps, Tableau 
• Equities, FixedIncome, Derivatives, FX - lifecycle of trade
• Understanding of Investment Banking / Banks in general

 

Roles & Responsibilities

• Need to be Self driven and Proactive and Able to handle small IT team and train the junior members
• Take complete ownership and responsibility of work items / Shift
• Ability to learn new things 
• Should be flexible to work in Rotational shifts and support during week ends