JIRA Cloud Administrator

Required Skills

• Hands-on experience with Atlassian tools (Jira, Confluence, Bitbucket) – configuration and customization
• Strong experience in role-based access and application management
• Knowledge of Git/Bitbucket and code & release management practices
• Experience with Atlassian plugin development and customization
• Familiarity with cloud messaging APIs and push notifications
• Strong SQL and database knowledge
• Experience in Unix/Linux environments
• Application deployment experience (Java, standalone apps, COTS)
• Ability to analyze and manage bug reports and system issues

Key Responsibilities

• Administer and architect Jira Cloud environments (end-to-end)
• Configure and customize workflows, fields, screens, permissions, and dashboards
• Design, develop, and maintain Jira plugins and custom solutions
• Manage Jira upgrades, installations, and plugin updates
• Monitor Jira databases and manage data migrations (Prod to Test)
• Integrate Jira with other enterprise tools and systems
• Troubleshoot configuration and performance issues
• Collaborate with cross-functional teams to gather and implement requirements
• Train and support end users on Jira features and best practices
• Ensure platform security, stability, and performance optimization
• Support delivery across greenfield and brownfield projects and mentor team members

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