Roles and Responsibilities

• Administer and maintain Jira environments, including system setup and ongoing configuration
• Configure and manage custom fields, workflows, screens, schemes, and issue types
• Manage user roles, permissions, security schemes, and access controls
• Design, implement, and maintain global automations and Jira Automation rules
• Evaluate, install, configure, and support Atlassian Marketplace / third-party plugins
• Partner with engineering, product, and leadership teams to support Agile, Scrum, and Kanban workflows
• Provide guidance and best practices for Jira usage across teams
• Lead Jira governance, standards, and platform optimization initiatives
• Troubleshoot Jira-related issues and provide timely resolutions
• Communicate effectively with stakeholders and provide platform usage insights

Required Skills & Qualifications

• 8+ years of overall IT experience
• 5+ years of hands-on experience in Jira / Atlassian Administration
• Strong expertise in Jira administration, including:
  • System setup and configuration
  • Custom fields, workflows, screens, and schemes
  • Permissions, roles, and security management
• Hands-on experience with global automations and Jira Automation rules
• Experience managing Atlassian Marketplace and third-party plugins
• Strong understanding of Agile, Scrum, Kanban, and SDLC processes
• Prior experience in a lead or manager role.
• Excellent communication and stakeholder management skills.

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