Key Responsibilities

• Maintains the organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
  
• Directs technological research by studying organization goals, strategies, practices, and user projects.
  
• Completes projects by coordinating resources and timetables with user departments and data centers.
• Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; and initiating corrective action.
  
• Maintains quality service by establishing and enforcing organization standards.
  
• Maintains professional and technical knowledge by staying current on state-of-the-art practices.
  
• Contributes to team effort by accomplishing related results as needed.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• At least 6+ years of IT project management experience, focusing on large-scale projects.
• Experience in the IT industry, including development work and customer interaction.
• Understanding of MSP ticketing and Alert Management Systems.
• Experience with cloud-based technologies (AWS, Azure, Google Cloud).

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