Job Summary
We are seeking an experienced Project Manager with 10+ years of professional experience and a strong background in technology project/program management within the insurance industry. The ideal candidate will have experience managing complex, cross-functional initiatives involving multiple workstreams, stakeholders, vendors, and onshore/offshore teams.
Roles and Responsibilities
- Lead end-to-end delivery of technology projects and programs within the insurance domain.
- Manage multiple workstreams, including scope, schedules, dependencies, risks, and deliverables.
- Collaborate with business, technology, product, operations, and vendor teams.
- Manage project governance, including RAID logs, action/decision logs, dependencies, status reporting, and escalations.
- Coordinate onshore/offshore and cross-functional teams.
- Prepare leadership-ready status reports, dashboards, presentations, and executive communications.
- Identify and mitigate project risks and issues.
- Facilitate project meetings, stakeholder reviews, steering committees, and governance sessions.
- Ensure deliverables meet business objectives, quality standards, and timelines.
- Work independently with minimal supervision while maintaining accountability for project outcomes.
Required Qualifications
- 10+ years of overall professional experience.
- 8+ years of hands-on technology project/program management experience.
- Insurance domain experience is required.
- Strong understanding of insurance products, processes, and operations.
- Proven experience managing cross-functional technology initiatives and multiple workstreams.
- Experience managing onshore/offshore teams and third-party vendors.
- Strong knowledge of project governance, including:
- RAID Management
- Risk & Issue Management
- Action/Decision Logs
- Dependency Management
- Status Reporting
- Executive/Leadership Reporting
- Excellent written and verbal communication skills.
- Ability to prioritize and deliver with minimal supervision.
Preferred Experience
- Experience with insurance platforms such as Guidewire, Duck Creek, EIS, or similar.
- Experience with supplemental or voluntary benefits.
- Experience with Worksite/Workplace Benefits programs.
- Experience delivering insurance transformation or modernization initiatives.