Role and Responsibilities

• Designs and develops engaging and interactive learning materials, including eLearning courses, role-based certifications, instructor-led training manuals, and multimedia visual aids.
• Utilizes various instructional design models (e.g., ADDIE, SAM) and methods to create engaging course content, activities, and materials that result in effective learning solutions.
• Review and update existing training materials to ensure they are current, accurate, and effective.
• Facilitates engaging training sessions using various delivery methods (e.g., in-person, virtual, on-demand) to meet diverse learning styles and needs.
• Conducts training needs assessments to tailor training programs for individual roles and departments.
• Monitors and evaluates the effectiveness of training programs, utilizing feedback to make continuous improvements.
• Delivers training to multiple levels of employees throughout the company.
• Leads working groups to align goals with the strategic plan.
• Leverages internal and external resources as appropriate to integrate technology learning efforts with other efforts that support business.
• Manages administrator functions within the Learning Management System
• Administers learning schedules and calendars and maintains participant records during training.

Required Experience/Skills

• 5 or more years of combined experience in instructional design and training delivery, with a proven track record of success in designing and developing effective learning solutions.
• Proficient with instructional design software (e.g., Articulate Storyline, Adobe Captivate) and LMS platforms.
• Demonstrated ability to design creative and effective training materials and curricula.
• Strong facilitation skills with the ability to engage and educate adult learners.
• Experience working with project management methodologies (e.g., Agile, Waterfall) and familiarity with project management tools and techniques.
• Exhibits excellent follow-through to ensure deadlines are met and deliverables meet specifications.
• A bachelor’s degree in instructional design, education technology, or a related field is preferred.

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