The Institutional Client Reporting SME will lead the design, modernization, and implementation of reporting solutions for institutional client base. This role requires deep knowledge of institutional asset-management operations, data flows, performance measurement, and client communication standards. The SME will partner with technology, operations, client service, and compliance teams to deliver scalable, insight-driven, and regulatory-compliant reporting capabilities.
Roles and Responsibilities
1. Reporting Strategy & Design
- Define the target-state client reporting model for institutional clients across asset classes (equities, fixed income, alternatives, multi-asset).
- Develop a taxonomy of client reports (performance, risk, ESG, consultant templates, regulatory).
- Translate client and consultant requirements into functional specifications for reporting platforms (e.g., Aladdin, SimCorp, Eagle, Power BI, Tableau).
- Lead workshops with Client Service, Operations, and IT to identify gaps and harmonize reporting standards globally.
2. Data & Process Enablement
- Define data sourcing and golden-source architecture for holdings, benchmarks, ESG, and performance data.
- Partner with data-engineering teams to design semantic layers, data marts, and report automation pipelines.
- Ensure controls for data integrity, reconciliation, and lineage across systems.
- Support automation of commentary generation using GenAI/NLG tools where appropriate.
3. Governance & Compliance
- Ensure alignment with GIPS, AIFMD, SFDR, Solvency II, and other relevant reporting regulations.
- Establish and maintain reporting governance frameworks (SLAs, data quality KPIs, audit trails).
- Oversee internal and external report validation processes.
4. Client Experience & Delivery
- Collaborate with Client Service teams to deliver customized, insight-driven reporting packs and dashboards.
- Drive implementation of client portals or digital dashboards for on-demand access.
- Develop standardized templates and automated commentary for portfolio reviews.
- Act as the subject-matter liaison during client and consultant reviews to represent NB’s reporting capabilities.
5. Change Management & Stakeholder Engagement
- Partner with transformation and technology teams to implement new reporting platforms and workflows.
- Provide subject-matter guidance on vendor selection, RFP responses, and proof-of-concepts.
- Train internal teams on best practices and evolving institutional reporting trends.
- Serve as a trusted advisor to senior leadership on client reporting innovation and market benchmarking
Required Qualifications
- 9 + years in institutional client reporting, performance analytics, or investment operations within a global asset-management or consulting firm.
- Proven track record of delivering reporting modernization or data-transformation projects.
- Deep familiarity with multi-asset and alternative investment products.
- Experience working with or integrating tools such as Aladdin, SimCorp, Eagle, Markit EDM, Power BI, Tableau, Arcadia, Salesforce, or Python-based reporting pipelines.
- Bachelor’s or master’s degree in finance, Economics, Computer Science, Engineering, or related field.
- CFA, CIPM, or FRM certification is a strong plus.
Technical / Domain Skills
- Strong understanding of investment data models (positions, transactions, performance, benchmarks).
- Working knowledge of SQL, Excel, VBA, or data visualization tools for prototyping.
- Knowledge of regulatory and industry standards (GIPS, SFDR, AIFMD, Solvency II, ESG KPIs).
- Familiarity with automation, data governance, and AI-driven reporting tools is preferred.
Soft Skills
- Excellent stakeholder management and client-communication skills.
- Analytical, detail-oriented, and comfortable navigating complex data environments.
- Strategic thinker with the ability to translate business requirements into technology-enabled solutions.
- Strong presentation skills — able to interact confidently with senior management and clients.