Led and directed day-to-day activities of the 365x24x7 Operations team, including specialists from L2 and L3 Application Support.
Responsible for meeting Service Level Agreements (SLA) for all incidents.
Led and guided the Application Support team with various technology backgrounds – IBM IIB, Data Power, APIC, and WebSphere-related issues.
Responsible for meeting uptime requirements for all applications
Mentor and train to perform troubleshooting and solve application-related problems.
Oversee the identification of application root-cause problems and resolutions.
Message transformations, translation, and validation for incoming messages.
Required Skills
Knowledge of API design standards, patterns, and best practices.
Understanding of DataPower services like multi-protocol gateways, web service proxies, and firewalls.
Familiarity with JSON to XML, XML to JSON, and JSON to SOAP transformations using XSLT's.
Familiarity with implementing SLM's policies for throttling.
Familiarity in implementing OAuth 2.0, SAML, TLS 1.2, and mutual/2way SSL.
Knowledge of Kafka, microservices, and KONG-KONNECT.
Knowledge of Cloud areas ( OCP/GCP/AZURE).
MUST have IIB, APIC & DataPower.
Required Qualifications
Experience in Rest, Web services implementation, Compute node, HTTP nodes, aggregation nodes, and database integration.
Experience in designing and developing SOAP/REST-based Web Services.
Strong experience in Middleware Development, of IBM Integration Bus 10.0 / ACE, WebSphere Message Broker, WebSphere DataPower XI50/52, XG 45, and API Connect.
Development Experience in Message Flows, ESQL Statements, Message Sets, and Pub/Sub applications.
Development experience using XML technologies: XSD, XSLT.