Key Responsibilities

• Provide day-to-day operational support for IBM Security Directory Server (ISDS), ensuring system stability, high availability, and optimal performance across all environments.
• Plan and execute upgrades to the IBM Security Directory Server, including testing new versions and ensuring seamless transitions to newer releases.
• Build, maintain, and document infrastructure components for the systems you manage, ensuring that all systems are well-documented and meet operational standards.
• Actively work on the resolution of system issues and client experience impacts, collaborating with teams to troubleshoot and resolve issues across environments, applications, or platforms.
• Stay informed about industry trends, particularly in banking and technology, and propose innovative solutions to improve processes and increase efficiency.
• Follow recommended IT standards, including information security, audit, and compliance requirements, and ensure operational best practices are adhered to.
• Assist in testing and evaluating both new and existing LDAP-related solutions and capabilities to ensure they meet performance and security requirements.
• Leverage technical documentation, specifications, and project artifacts to implement monitoring solutions, improve system resiliency, and maintain high availability of directory services.
• Stay up-to-date with new technologies, particularly those related to Web Access Management and directory services, to help enhance the overall system capabilities.

Required Qualifications

• Strong experience with IBM Security Directory Server (ISDS) and LDAP protocols, including directory architecture, data modeling, and security considerations.
• Proven ability to manage day-to-day operations, ensuring high uptime and efficient system performance.
• Ability to effectively communicate complex technical issues to both technical and non-technical audiences.
• Demonstrates a proactive attitude towards learning new technologies, particularly in the Web Access Management and directory services spaces.

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