We are seeking an IAM L2 - User Access Management professional with experience in managing user access across Active Directory (AD), LDAP, Databases, and Mainframe ACF2 environments. The ideal candidate should have a strong understanding of different user personas such as employees, consultants, and agents and be proficient in CyberArk for privileged access management.

 

Key Responsibilities

• Perform user access provisioning, deprovisioning, and modifications across AD, LDAP, Databases, and Mainframe ACF2.
• Ensure access control policies are followed and comply with security and audit requirements.
• Manage user lifecycle processes for various user personas, including employees, consultants, and agents.
• Work on CyberArk Privileged Access Management (PAM) for privileged account provisioning and administration.
• Handle access reviews, certifications, and audits to ensure compliance with regulatory and security policies.
• Investigate and resolve access-related incidents and service requests within SLAs.
• Collaborate with IT Security, HR, and Compliance teams to maintain proper access governance.
• Support IAM tools and automation initiatives to improve efficiency and reduce manual efforts.
• Troubleshoot and resolve authentication and authorization issues related to IAM platforms.
• Document IAM processes, SOPs, and technical configurations for operational reference.

 

Required Skills & Experience

• 3-5 years of experience in Identity and Access Management (IAM) with a focus on User Access Management (UAM).
• Strong expertise in Active Directory (AD), LDAP, Databases, and Mainframe ACF2 access administration.
• Hands-on experience with CyberArk PAM for privileged account management.
• Familiarity with user personas and identity governance processes for different workforce types (employees, consultants, agents).
• Understanding of IAM security best practices, RBAC, least privilege access models, and compliance frameworks.
• Experience with access control policies, identity lifecycle management, and access reviews.
• Ability to analyze and resolve IAM-related issues and incidents.
• Strong documentation skills and experience working with ticketing systems (ServiceNow, Jira, etc.).
• Basic knowledge of IAM automation and scripting (PowerShell, Python, or other relevant languages) is a plus.
• Good communication skills and ability to work collaboratively across teams.