Responsibilities:

• Design, build and configure applications to meet business process and OnBase application requirements
• Understanding multiple areas of hospital systems, including business/clinical information systems and technological aspects that affect the organization
• Perform system upgrades, patches, and installations to ensure the system is up to date and running smoothly
• Monitor system performance, troubleshoot issues, and provide technical support to end users
• Collaborate with cross-functional teams to define system workflows, permissions, and security settings
• Maintain and support the operation of the OnBase solutions.
• Support installation of the solution.
• Facilitate changes to the application utilizing OnBase Configurator.
• Assist with testing and migration of OnBase changes on development, SIT, UAT and Production environments.
• Develop and/or assist with the development of appropriate test strategies, test plans and scripts, and related documentation.
• Assist in the creation of test plans and perform functional, regression, and integration testing associated with changes made to OnBase as part of the Service Delivery Program.
• Document defects and review, evaluate, prioritize, and resolve OnBase software issues reported during testing
• Work with Hyland Software for technical support as needed.
• Conduct and/or assist with quality assurance/control activities, including software testing and quality reviews of requirements, test plans, design specifications, and code.
• Provide OnBase and OnBase custom integration technical support to Customer. e.g. assisting testers, etc.
• Provide documentation to Customer of changes performed to OnBase Workflow configurations and conduct knowledge transfer of developed work units to technical staff.
• Assist with discovery and documentation of business requirements for OnBase solutions.
• Validate technical specifications and infrastructure requirements with the OnBase solution engineer.
• Assist with end user training.
• Responding to questions concerning product capabilities.
• Planning future growth of the OnBase solutions 

Leadership:

• Provide leadership, expertise, and solutions on complex initiatives including all projects and maintenance work
• Be capable of making independent decisions
• Mentor others and represent management at times
• Take leadership role on highly complex projects and provide guidance to less experienced staff