Grafana Boomi Integration Analyst

Roles and Responsibilities

• Design, develop, and maintain advanced Grafana dashboards for Boomi integrations and associated services.
• Monitor integration health, transaction volumes, processing times, latency, error rates, failures, retries, and service availability.
• Define meaningful metrics, visualizations, thresholds, and alerts for Boomi integration monitoring.
• Analyze Boomi and integration data to identify trends, performance issues, recurring failures, and potential service risks.
• Collaborate with integration, application, infrastructure, SRE, and operations teams to define monitoring and reporting requirements.
• Improve observability across Boomi processes, environments, runtimes, APIs, and integrations.
• Configure and maintain Grafana alerts and notifications based on operational requirements.
• Develop dashboards and visualizations that support troubleshooting and root-cause analysis.
• Validate dashboard data for accuracy, completeness, and reliability.
• Establish dashboard standards, templates, naming conventions, and documentation.
• Document data sources, dashboard functionality, alert logic, and operational procedures.
• Identify opportunities to automate monitoring, reporting, and operational workflows.
• Provide technical guidance on Grafana visualization and Boomi observability best practices.

Required Technical Skills

• Hands-on experience developing and administering Grafana dashboards.
• Strong experience with the Boomi integration platform, including integration processes, APIs, runtimes, and related components.
• Experience monitoring enterprise integrations and distributed applications.
• Strong understanding of integration metrics, logging, error handling, retries, latency, throughput, and availability.
• Experience working with Grafana data sources, including time-series databases, logs, APIs, and relational databases.
• Proficiency in creating Grafana queries, variables, visualizations, drilldowns, and alerts.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience collaborating with engineering, operations, application support, and SRE teams.
• Strong written and verbal communication skills.

Preferred Qualifications

• Experience with Grafana Alerting, dashboard-as-code, or observability automation.
• Knowledge of Prometheus, Loki, Elasticsearch, Splunk, InfluxDB, SQL, REST APIs, or similar monitoring technologies.
• Experience with cloud platforms and enterprise integration architectures.
• Familiarity with DevOps, SRE, CI/CD, and infrastructure monitoring practices.
• Experience creating operational runbooks and technical support documentation.
• Knowledge of API monitoring, event-driven integrations, and message-based architectures.
• Relevant Grafana, Boomi, cloud, or observability certifications.

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