We are seeking a Glassbox Engineer with strong experience in Windows/Linux dedicated compute environments, scripting, application hosting, monitoring tools, and infrastructure troubleshooting. The ideal candidate will have hands-on experience with Linux administration, automation scripting, deployment tools, and application performance monitoring solutions to support enterprise environments.
Required Technical/Functional Skills
- Minimum 5 years of experience in infrastructure engineering, application support, or related technical roles.
- Strong experience with Windows/Linux Dedicated Compute environments.
- Hands-on experience with Java application hosting on Linux.
- Strong scripting skills using Shell Script, JavaScript, Python, Perl, and BladeLogic NSH.
- Experience with Glassbox monitoring platform and other monitoring tools such as Tealeaf, Splunk, or SiteScope.
- Experience with automation and deployment tools such as BladeLogic, Ansible, Terraform, Puppet, Chef, and AutoSys.
- Strong understanding of server certificates, TLS implementation, and connectivity troubleshooting.
- Experience supporting secure, multi-data center environments.
- Working knowledge of regular expressions.
- Strong debugging, analytical, and problem-solving skills.
Roles & Responsibilities
- Perform Linux system administration and support application hosting environments.
- Develop and maintain automation scripts using Shell, Python, Perl, JavaScript, and BladeLogic NSH.
- Monitor and troubleshoot application performance using Glassbox and other monitoring tools.
- Support Java-based applications hosted on Linux environments.
- Troubleshoot server certificates, TLS issues, and application connectivity problems.
- Manage and support deployment activities using automation and configuration management tools.
- Perform network troubleshooting using tools such as Ping, nslookup, traceroute, and curl.
- Collaborate with system administrators, network engineers, application teams, and end users to resolve technical issues.
- Support secure enterprise environments with basic understanding of firewall rules and network configurations.
- Analyze complex issues, identify root causes, and implement effective solutions.
- Create and maintain technical documentation and operational procedures.
- Work independently, manage priorities, and deliver solutions with minimal supervision.
- Contribute innovative ideas and improvements to infrastructure and application support processes.
Preferred Skills
- Experience working with enterprise monitoring and observability platforms.
- Experience in large-scale, distributed, multi-data center environments.
- Strong communication and collaboration skills.