Fraud Analyst

PB Consulting

Plano, TX

Posted On: Mar 12, 2024

Posted On: Mar 12, 2024

Job Overview

Job Type

Full-time

Experience

8 - 12 Years

Salary

$90,000 - $100,000 Per Year

Work Arrangement

On-Site

Travel Requirement

0%

Required Skills

  • Fraud Operational
  • L1 / L2 Support
  • Monitoring Fraud
  • Tracking
  • Retail ECommerce / CNP
  • Digital Commerce Operations / CNP Fraud Risk Discipline
Job Description

Job Description

  • Support daily fraud operational tasks including researching .com orders, working with L1 and L2 analysts, updating documentation, and assisting in adhoc initiatives.
  • Assist in monitoring fraud shared resources (mailboxes, etc..) and respond to inquiries as needed.  
  • Monitor fraud tool dashboards for actionable alerts and events.
  • Work with Customer Care agents to gather information related to customer fraud inquiries.
  • Assist in researching and tracking identified industry fraud trends.
  • Education: Associate degree in Business, eCommerce, fraud management, or demonstrated related job experience.
  • Experience:  0-1+ years of relevant experience in digital commerce operations, CNP fraud risk discipline, or business operations.  
  • Preferred exposure to Retail eCommerce/CNP environments.
  • Works independently with minimal supervision.
  • Excellent communication skills both oral and written.
  • Demonstrates analytical skills with ability to visualize and articulate complex problems / concepts.
  • Excellent interpersonal skills and professional demeanor.

Job ID: PC240077


Posted By

Naincy

Recruiter