Key Responsibilities

• Perform firewall administration, including maintenance, upgrades, testing, and implementation of configuration changes.
• Manage and configure Palo Alto firewalls and Panorama.
• Handle operations and security in AWS and Microsoft Azure using Palo Alto Prisma.
  
• Develop and update technical documentation, such as network architecture diagrams, security plans, and risk assessments (Visio proficiency required).
  
• Create, manage, and resolve incident/change tickets in ServiceNow (SNOW).
• Utilize network monitoring tools, AAA platforms, logging, configuration, and other system monitoring tools.
  
• Apply ITIL principles in problem and change management, including reporting and tracking trends.
• Generate and leverage Standard Operating Procedures (SOPs).

Required Experience

• 10+ years in firewall and network administration with a strong emphasis on firewalls.
• Hands-on experience with firewall administration, particularly with Palo Alto and Cisco ASA.
  
• Experience with AWS and Microsoft Azure security operations.
• Strong knowledge of firewall management and cybersecurity principles.
  
• Proficiency in technical documentation and network architecture (Visio experience required).
  
• Experience with ServiceNow (SNOW) and network monitoring tools.
  
• Familiarity with IDS/IPS and PCI principles.
  
• Understanding of ITIL principles and experience with problem and change management.

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