As a Field Services L2, you will be responsible for troubleshooting technical issues, providing technical support, and ensuring effective communication with customers.
You will be responsible for field service tasks and delivering exceptional customer service.
Ability to work independently and remotely
Work on Deskside support, ITIS, Snow, Infra, Printer support, Assets, Reimages.
Required Skills
Field Service and Troubleshooting skills.
Technical Support and Communication skills.
Customer Service skills.
Excellent problem-solving abilities.
Experience in the tech industry is a plus.
Bachelor's degree in a related field or equivalent experience.