We are seeking an experienced Field Service Consultant with strong expertise in Oracle Field Service Cloud (OFS) and field-service operations. The ideal candidate will have hands-on experience implementing and supporting Oracle Field Service solutions, with a strong understanding of workforce management, routing and scheduling, dispatch operations, mobility, resource management, and end-to-end work order processes.
Oracle Technical Skills
Mandatory
- Oracle Field Service Cloud (OFS)
- Routing & Scheduling
- Capacity Management
- Mobility Configuration
- Resource Management
- Work Order Management
- Dispatch Console
Key Responsibilities
- Lead and support end-to-end Oracle Field Service Cloud (OFS) implementations.
- Analyze field-service business processes and translate business requirements into Oracle OFS solutions.
- Configure and optimize routing, scheduling, capacity management, resource management, and dispatching.
- Design and configure mobile workforce solutions and field-service applications.
- Support end-to-end work order and service lifecycle processes.
- Work with business stakeholders to identify process improvements and system enhancements.
- Develop and support integrations between Oracle OFS and the Oracle Fusion ERP ecosystem.
- Collaborate with technical teams on REST APIs, SOAP services, data migration, workflows, and integrations.
- Support reporting and analytics requirements.
- Provide training, knowledge transfer, and ongoing functional support.
- Participate in large-scale enterprise transformation and field-service optimization initiatives.
Required Qualifications
- Bachelor's degree in Engineering, Information Systems, Business, Supply Chain, or a related field.
- 7+ years of experience in Oracle applications consulting.
- 3–5+ years of Oracle Field Service Cloud (OFS) consulting experience.
- Experience implementing Oracle Field Service Cloud solutions.
- At least 1–2 end-to-end OFS implementations.
- Strong understanding of mobile workforce management.
- Experience with field operations, dispatch processes, and service lifecycle management.
- Strong experience with workforce optimization, scheduling, dispatching, and mobile field operations.
- Experience integrating Oracle OFS with Oracle Fusion ERP.
- Excellent stakeholder management, communication, and problem-solving skills.