Responsibilities

• Implement and support security policies, such as data retention.
• Support the messaging environment in the Cloud (Microsoft 365).
• Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via ticketing system.
• Review, test, and make recommendations for standard email practices.
• Perform scripting administration tasks and reporting using PowerShell.
• Develop scripts for automating processes within the environment.
• Help ensure team performance meets or exceeds defined Service Level Agreements

Requirements

• Experience with supporting anti-spam filtering, logging and email tracking and transport rules.
• Query Exchange environment using the Office 365 Command online tool.
• Must be able to provide complete administration of the Microsoft Exchange environment and its capabilities.
• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum experience of 6 years in relevant field

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