Active/current Epic Resolute Professional Billing certification.
4+ years of healthcare experience.
4+ years of direct healthcare domain experience in areas such as billing, payment posting, self-pay/insurance follow-up, denial management, customer service, or vendor management.
4+ years of subject matter expertise in relevant healthcare applications.
4+ years of experience with revenue cycle metrics, KPIs, and process improvement.
2+ years of Epic experience with direct client-facing experience.
Strong analytical, troubleshooting, communication, and stakeholder collaboration skills.
Preferred Qualifications
Epic Patient Estimates Badge or equivalent experience.
Subject matter expertise in Epic Security – Professional Billing.
Subject matter expertise in Epic Credits – Professional Billing.
Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges.
4+ years of knowledge of Revenue Cycle policies and procedures.
2+ years of demonstrated team management, leadership, and cross-team communication experience.
Proficiency with Microsoft Excel, Visio, PowerPoint, and SharePoint.