Dynatrace Monitoring Engineer

Roles & Responsibilities

• Administer, configure, and support Dynatrace to monitor application, infrastructure, and service performance.
• Perform performance engineering analysis to identify bottlenecks and recommend optimization strategies.
• Deploy, configure, and maintain monitoring solutions, ensuring complete application instrumentation and observability.
• Monitor application availability, infrastructure health, and end-user experience across enterprise systems.
• Analyze performance metrics, logs, and alerts to proactively identify and resolve production issues.
• Collaborate with development, infrastructure, and operations teams to improve application performance and reliability.
• Support monitoring tools including Dynatrace, SiteScope, and Catchpoint, ensuring optimal configuration and availability.
• Develop dashboards, alerts, reports, and monitoring standards to support operational excellence.
• Troubleshoot application, network, middleware, and database performance issues across distributed environments.
• Follow ITIL best practices for Incident, Problem, Change, and Service Request Management.
• Create and maintain technical documentation, operational procedures, and monitoring guidelines.
• Participate in performance tuning initiatives and continuous improvement of enterprise monitoring capabilities.

Must Have Technical/Functional Skills

• 5+ years of experience in Application Performance Monitoring (APM) and enterprise monitoring solutions.
• Strong hands-on experience with Dynatrace for performance monitoring, analysis, and troubleshooting.
• Experience with monitoring tools such as SiteScope, Catchpoint, or similar enterprise monitoring platforms.
• Good knowledge of .NET Core applications and performance monitoring.
• Experience with Java and/or .NET application development or support.
• Strong understanding of Windows and Unix/Linux operating systems, infrastructure services, shell scripting, and system monitoring.
• Experience monitoring application, network, and infrastructure performance across enterprise environments.
• Good understanding of N-Tier architecture, including Web Servers, Middleware, Databases, and Application Servers.
• Knowledge of ITIL processes, including Incident, Problem, and Change Management.
• Excellent analytical, troubleshooting, and performance optimization skills.
• Strong communication and stakeholder management skills.

Preferred Qualifications

• Dynatrace Associate or Professional Certification.
• ITIL Foundation Certification.
• Experience with enterprise observability and monitoring frameworks.

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