Digital Delivery Manager

Roles and Responsibilities:

*Coordinate cross-functional digital delivery initiatives across multiple teams and workstreams.
*Manage project timelines, dependencies, risks, issues, milestones, and delivery communications.
*Create and maintain delivery artifacts including status reports, roadmaps, RAID logs, decision logs, and readiness plans.
*Facilitate stakeholder communication and ensure alignment across business and technical teams.
*Identify delivery risks proactively and support resolution through effective escalation and collaboration.
*Partner with Agile teams to understand progress, challenges, and delivery health.
*Drive continuous improvement by implementing processes that improve delivery predictability and efficiency.

Required Qualifications:

*5+ years of experience in delivery management, project management, technology delivery, or digital product delivery.
*Experience managing complex initiatives involving multiple teams and stakeholders.
*Strong understanding of Agile delivery environments and cross-functional collaboration.
*Proven experience with dependency management, risk tracking, reporting, and stakeholder communications.
*Excellent organizational, communication, and facilitation skills.
*Ability to work effectively in a matrixed and fast-paced environment.

Preferred Qualifications:

*Bachelor’s degree or equivalent experience.
*Experience supporting web platforms, digital products, customer experience, or enterprise technology initiatives.
*Knowledge of CMS platforms, digital analytics, SEO, accessibility, or web governance.
*Experience with delivery and collaboration tools such as Aha, Rally, Workfront, Microsoft 365, or Teams.

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