Desktop Support Technician

  • Salary

    $25 Per Hour

Experience

4 to 6 Years

Posted On

Nov 07, 2023

Company

2T Consulting

Travel Requirements

N/A

Job Overview

Required Skills

  • Desktop Support
  • Windows Installation
  • TCP/IP
  • Microsoft Edge
  • Google Chrome
  • Troubleshooting

Job Type

Contract - W2, Full-time

Location

Des Moines, IA

Job Description

Responsibilities:

  • 4 years of relevant experience and preferred education of 2 year degree or equivalent technical study
  • Experienced in PC (desktop/laptop/thin client) support – both desk side and remotely
  • Windows 7/10 installation, patching, and troubleshooting
  • Ability to troubleshoot issues with Microsoft 2019
  • Windows networking TCP/IP Configuration and troubleshooting
  • Escalate issues to next level support and or management accordingly
  • Ability to troubleshoot issues with Microsoft Edge and Google Chrome
  • Demonstrated experience providing support with remote tools
  • Ability to install and troubleshoot issues with a variety of in-house developed and 3rd party software
  • Troubleshoot desktop and network printers issues
  • Experienced in Google Workspace products
  • Experience in support of the Microsoft Office 365 of products
  • Experience in Apple device support (iPad, iPhone)
  • Thorough understanding of Microsoft Active Directory – client side
  • Experience with hard drive encryption – preference for Bitlocker and McAfee
  • Ability to modify system registry
  • Industry certification (A+, Network+, MCP, etc)

 


Job ID: 2C230243

  • Posted By

    Sheri F Weaver

Designation

Sr. Recruiter

Company

2T Consulting

Last Login

Apr 16, 2024

Posted On

Nov 07, 2023


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