Desktop Support

  • Salary

    $80,000 - $90,000 Per Year

Experience

4 to 10 Years

Posted On

Jun 04, 2023

Company

Longh Finch Technologies

1 View

12 Applicants

Job Overview

Required Skills

  • Desktop Support
  • PC & Mac
  • Customer Service
  • Audio/Video
  • Networking

Job Type

Full-time

Work Authorization

NA

Location

Irvine, CA

Job Description

Roles & Responsibilities

  • Domain expertise – end user computing
  • Hardware break-fix services for desktop and laptop hardware 
  • IMAC services for desktop, laptop and other EUC devices. 
  • Smart Hand Support for Server, Network, MFD, and other site-specific IT devices
  • Vendor coordination services which include, MFD, escort and issue management during scheduled full day visit. 
  • Audio & Video conferencing support for user related issues.
  • Mobile device support for user related issues.
  • Asset and inventory updating in ServiceNow asset management.
  • Smart hand support services which includes but not limited to connecting cables to router, switches and hub Moving cables into RJ-45 jack outlet at the end user desk for user/ desk movement Plug / Unplug of power cables connections) and Plug / Unplug of cables into PBX systems (smart hand)
  • Follow Covid protocols as per local Government norms & regulations.

Job ID: LF230108

  • Posted By

    Sarah Ferry

Designation

HR Manager

Company

Long Finch Technologies

Last Login

Sep 24, 2023

Posted On

Jun 04, 2023


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