Desktop Support Analyst

  • Salary

    N/A

Experience

to Years

Posted On

Aug 30, 2022

Company

White Collar Technologies

Travel Requirements

N/A

Job Overview

Required Skills

  • Software
  • Hardware
  • MCSE
  • MCP
  • MSCDT
  • A+
  • teleconferencing
  • Windows 7
  • mobile device
  • Android
  • Apple iOS
  • MAC OS
  • Desktop Support

Job Type

Contract - W2

Location

Phoenix, AZ

Job Description

•Four-year college degree in a technology-related discipline
•Minimum of 5 years of technical level 2nd or level 3 tech support role
•Superior customer service skills
•Advanced knowledge, support and troubleshooting of AV, presentation, and teleconferencing equipment
•Strong professional experience in a Windows 7/10 Enterprise environment
•MAC OS experience required
•In-depth knowledge of Android and Apple iOS and mobile device technologies
•Superior analytical and problem solving skills
•Ability to work within a team environment
•Ability to independently plan, organize and prioritize one’s own activities
•Ability to express ideas clearly in both written and oral communications
•Ability to communicate technical information to a non-technical audience in a clear and coherent manner
•Ability to effectively lead technical teams, to bring about technology solutions
•A+ certification preferred
•Microsoft or other certifications desired (i.e. MSCDT, MCP, MCSE)
•Create, maintain & publish support documentation as needed
•Local travel may be required
•Occasional evening and weekend work may be required
•Ability to lift and move desktop and other related hardware


Job ID: WC220953

  • Posted By

    Brayden Jensen

Designation

HR Manager

Company

White Collar Technologies

Last Login

Oct 07, 2022

Posted On

Aug 30, 2022


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