Desktop Support Analyst

  • Salary

    $80,000 - $90,000 Per Year

Experience

7 to 10 Years

Posted On

May 10, 2023

Company

2T Consulting

Travel Requirements

0%

Job Overview

Required Skills

  • Windows 10
  • Desktop Support
  • SCCM
  • Print Management
  • Print Administration

Job Type

Full-time

Location

Columbus, OH

Job Description

Responsibilities:

  • Providing technical support to clients, vendors, and internal teams on software, hardware, and network devices
  • Troubleshooting and resolving software or operating system issues for end-users on Windows 10, Printers, Mobile Devices and O365 environments
  • Administering various Microsoft products, such as Office 365, SharePoint, OneDrive, and Skype for Business/Teams
  • Managing user accounts, Group policy, and licensing for O365 and Active Directory, including messaging environments like Hybrid Exchange and Exchange Online
  • Utilizing ITIL practices via ticketing systems to enhance and support information technology services.
  • Documenting procedures, standards, best practices configurations, settings, installation sequences, and back-out instructions
  • Assisting with IT infrastructure upgrade projects by configuring and troubleshooting software, hardware, and network devices
  • Managing end-user cell phone devices using Intune/XenMobile administration tools
  • Conducting planned maintenance, moves, adds, and changes efficiently and within established timelines.
  • Identifying opportunities for process improvement and collaborating with peers and leads to enhanced service delivery.

Requirements:

  • Proven experience as an IT Support Specialist or similar role.
  • Strong knowledge of Windows 10 and O365 environments.
  • Experience using Active Directory, Office 365 products.
  • Familiarity with ITIL practices and ticketing systems.
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Strong communication skills and ability to collaborate with different departments and vendors.

Job ID: TS230081

  • Posted By

    James William

Designation

Sr. HR

Company

Techvilla Solutions

Last Login

Mar 28, 2024

Posted On

May 10, 2023


Related Jobs
  • JobType
  • Full-time

  • Company
  • COMPANY

    2T Consulting

  • Company
  • experience

    5 to 10 Years

  • Travel Requirements
  • Travel Requirements

    N/A

  • Wallet
  • SALARY

    $80,000 - $90,000 Per Year

  • Skills
  • SKILLS

    • Desktop Support
    • Windows
    • macOS
    • Print Management
  • JobType
  • Full-time

  • Company
  • COMPANY

    2T Consulting

  • Company
  • experience

    7 to 10 Years

  • Travel Requirements
  • Travel Requirements

    0%

  • Wallet
  • SALARY

    $80,000 - $90,000 Per Year

  • Skills
  • SKILLS

    • Windows 10
    • Desktop Support
    • SCCM
    • Print Management
  • JobType
  • Full-time

  • Company
  • COMPANY

    Neshent Tech

  • Company
  • experience

    5 to 12 Years

  • Travel Requirements
  • Travel Requirements

    0%

  • Wallet
  • SALARY

    $75,000 - $80,000 Per Year

  • Skills
  • SKILLS

    • Windows 10
    • Desktop Support
    • SCCM
    • Print Management
  • JobType
  • Full-time

  • Company
  • COMPANY

    PB Consulting

  • Company
  • experience

    6 to 8 Years

  • Travel Requirements
  • Travel Requirements

    N/A

  • Wallet
  • SALARY

    $65,000 - $75,000 Per Year

  • Skills
  • SKILLS

    • Desktop
    • Windows
    • mac
  • JobType
  • Contract - Independent
  • Contract - W2
  • Contract to Hire - W2
  • Contract to Hire - Independent

  • Company
  • COMPANY

    Out Of The Box Technologies

  • Company
  • experience

    to Years

  • Travel Requirements
  • Travel Requirements

    N/A

  • Wallet
  • SALARY

    N/A

  • Skills
  • SKILLS

    • Desktop
    • Analyst
    • Technician
    • LAN