Desktop Platform Integration & Engineer is responsible for Windows Desktop Engineering in support of Assistive Technology Solutions within the WSS Organization. The position is primarily focused on Windows Desktop Engineering with a strong focus on platform and product integration. The position is highly technical and hands-on with a focus on Windows Desktop Assistive Technology Products and Implementation. The ideal candidate will have a very strong technical foundation as well as a strategic mindset, good communication skills, and the ability to collaborate well with others.

Responsibilities

• Liaison with Vendors to Manage Product Lifecycles and resolve escalated application issues related to Assistive Technology Products.
• Create automation scripts (using PowerShell, VBScript, etc.) 
  
• Evaluate Desktop Products and Tools and provide solutions to support integration initiatives.
  
• Creation of test case scenarios based on environmental considerations (Supported hardware models, Application profiles).
  
• Creation and maintenance of Application Support Documentation.

 

Required Experience

• Extensive knowledge of Windows Operating System Internals and Microsoft-based applications and technologies 
  
• Experience with Assistive Technology Software and Hardware Products such as JAWS, ZoomText, Fusion, NVDA, Dragon, Duxbury, Kurzweil, and Assistive Hardware Solutions. 
  
• Deep technical understanding of Windows infrastructure services (e.g. AD, GPO, CIFS, DFS) and Web Browser Technologies within the enterprise.
  
• Experience managing system and user configuration across large, distributed environments. 
  
• Strong scripting knowledge (PowerShell is a priority – additionally Batch, WMI, VBScript, etc.), Software Integration, Packaging, Distribution, and Patch Management using MSI, SCCM.
  
• Ability to write technical and operational management documentation (system design and engineering documents, operational run books) 
  
• Experience with virtualization technologies (i.e. VMware, XenServer, Citrix) is a plus.
  
• Experience in monitoring tools for Networks and Workstations, including but not limited to SevOne, Perfmon, SysTrack, and Splunk is a plus.