Responsibilities

• Being part of IT Batch Operations production support team providing front line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues.
• Conducts root cause analysis.
• Responsible for performing trouble shooting, analysis, research and resolution using advanced query and programming skills.

Required Technical/Functional Skills

• Relevant IT experience (Production Support, ETL).
• Strong development expertise in DataStage Version 8.5/8.7/9.1,ETL, UNIX scripting and debugging, Oracle, AUTOSYS, TOAD.
• Strong ETL Design and development skills.
• Deep expertise on ETL architecture and solutions providing experience.
• Must have programming and scripting knowledge, version control/configuration management tools, knowledge on deployment scripts.
• Good experience in handling various production support roles (technical) and hands-on experience in using at least 2-3 widely used monitoring tools.
• Must be a team player, and demonstrate ability to communicate effectively with both technical and non-technical individuals.
• Strong experience in handling various production support roles (technical) and hands-on experience in using monitoring tools.

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