Required Technical Skills

• Strong hands-on experience in Linux administration (RHEL, Ubuntu): system tuning, performance analysis, filesystem management, and security hardening.
• Advanced experience in VMware (ESXi, vCenter, VM provisioning, snapshots, performance troubleshooting).
• Expert-level troubleshooting skills, including packet capture analysis using Wireshark, tcpdump, or similar tools.
• Experience with enterprise backup solutions such as Veeam, Rubrik, Cohesity, or equivalent.
• Solid understanding of storage technologies: SAN, NAS, RAID, LUNs, multipathing, and performance optimization.
• Strong knowledge of networking fundamentals: TCP/IP, DNS, routing, VLANs, and firewalls.
• Experience supporting 24x7 production environments with strict SLA and availability requirements.

Roles & Responsibilities

• Administer and support Linux environments (RHEL, Ubuntu) across physical and virtual platforms.
• Manage VMware infrastructure (ESXi, vCenter, vSAN), including VM lifecycle, performance tuning, and capacity planning.
• Perform advanced troubleshooting using packet capture tools to resolve complex network and connectivity issues.
• Manage and support enterprise backup operations, including validation and restore testing.
• Troubleshoot storage capacity, performance, latency, and disk-related issues in SAN/NAS environments.
• Participate in and drive Major Incident (P1) calls, working with cross-functional teams to restore services within SLA.
• Implement monitoring, alerting, patching, upgrades, DR, and change activities following ITIL best practices.
• Maintain operational documentation, runbooks, and knowledge articles.

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