Perform hardware installations (rack / stack) and cable installations (routing, terminating, structured cabling), including troubleshooting and testing Also, perform hardware decommissions and cable removal.
Coordinate DCS IT asset redundant power requirements with appropriate facilities staff to ensure proper load balance and fail-over capacity to avoid cascading failure.
Compare packing lists with purchase details to ensure accurate make, model, and quantities are received and processed.
Grant site access to vendors and/or escort 3rd parties requiring Data Center access for approved activities, and ensure their compliance with site standards.
Support Service Management and related processes (e.g., Service Request, Incident, Change) by creating, updat ing, approving, and closing associated assigned tickets.
Serves as the first responder to investigate any issues or concerns relating to the Data Center systems.
Required Qualifications/Skills
Bachelor's degree in computer science, information technology, or similar.
Strong understanding of Server hardware and operating systems (Windows, Linux, Unix).
Strong understanding of Network protocols (TCP/IP, DNS, DHCP, etc).
Strong understanding of Virtualization technologies (VMware, Hyper-V, etc),
Familiarity with data center management tools and software(DCIM,ServiceNow).
Its good to have Data center-specific certifications.