Duties and Responsibilities

• Develop and implement firewall changes for supported networks.
• Evaluate requested changes for possible Cyber-Security Threats.
• Provide 3rd-level support to troubleshoot networking issues.
• Interact with support customers to resolve issues and provide solutions as required.
• Develop and execute disaster recovery and test plans for all supported devices.
• Prepare support documentation for the 1st and 2nd level support groups.
• Document and/or revise administration procedures for security, configuration, operation, and administration of devices.

Qualifications/Skills

• Bachelor's degree in Computer Science, Information Technology, or related field.
  
• knowledgeable of Information Security networking best practices and able to evaluate design requests for Cyber Security threats.
• Must have extensive experience with firewall administration, upgrades, backups, configuration, and diagnostics.
• Good knowledge of IPSEC VPNs between local Cisco and FortiGate firewalls as well as external dissimilar vendor model firewalls/routers.
• Must possess excellent project management, technical writing, and oral communication skills.
• Must demonstrate the ability to exercise independent judgment, manage complex projects, represent the organization in dealings with customers and vendors, and render sound business decisions.

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