Technical / Functional Skills

• 6-8 years’ experience in Project Management.
• Experience in Pharmaceutical domain is good. 
• Experience in end-to-end project execution and delivery. 
• Strong analytical and teamwork (onsite - offshore) skills.
• Ability to project plan, co-ordinate and carry to completion, with solid interpersonal organizational and people communication skills, as well as solid writing and oral communication skills.
• Proven experience taking highly conceptual business need and guiding team towards solution that can be effectively implemented
• Ability to prepare, present oral and written reports, presentations, and recommendations and to perform necessary research.
• Ability to accept high level assignments.
• Ability to work in fast paced environment.
• Strong customer services skills focusing on customer success
• Experience with Endpoint and network security (SEP, Mcafee, firewall)

 

Roles & Responsibilities

• Interact with Client managers and other stakeholders on business plan, priorities, targets, and performance objectives.
• Estimate project plans and costs, identify milestones, and determine resource requirements.
• Manage, coordinate plan project execution in alignment with overall program roadmap and resource allocation.
• Create the work breakdown structure and responsibility matrix.
• Establish overall process and scope control.
• Provide guidance on solution requirements, technical design, integration architecture, and solution recommendations. 
• Report status to the client managers.
• Participate in operational meetings, such as weekly status reporting.
• Prepare and present tactical reports, such as monthly status reports.
• Review operations dashboards.
• Estimate efforts and schedules.
• Estimate time and effort using estimation tool and configuring the tool per the requirements and involved technologies.
• Share effort and schedule with the client.
• Assign work to team members.
• Sequence activities per the priority set by customer and the resource availability.
• Define the activities for deliverables.
• Track tasks/activities to ensure their timely completion.
• Generate daily progress including planned versus actual effort, start and end dates.
• Ensure quality of deliverables is maintained.
• Establish review processes and ensure all deliverables are reviewed.
• Audit/share the review reports generated and obtain review feedback included in quality standards.
• Ensure the proper utilization of human resources.
• Maintain and induct resources per skillset, experience, and roles.
• Pool resources to reduce idle time. Plan transitions for new resources.
• Establish and monitor processes for Issue,
• Change and Quality Management. Identify, discuss, prioritize, and maintain issue tracker. Prioritize changes and manage change track.
• Train, mentor and evaluate team member performance. Induct/onboard and mentor new resources.
• Monitor and conduct continuous appraisals and discuss Capability Improvement Plans with team members.
• Recommend promotions and pay hikes.
• Track and mitigate risks.
• Create the disaster recovery plan and risk matrix.
• Identify risks and document them in the project. Plan monitor and control risk response.
• Provide strategic and tactical direction.
• Establish realistic goals, identify critical factors, and establish measurement matrix to track targets.
• Provide oversight to resolve conflicts and set dependencies.
• Manage project financials.
• Prepare and negotiate contracts with customers.
• Prepare budgets and accordingly calculate project team size.
• Calculate and submit monthly invoices to the client.
• Identify and report value additions.
• Identify, plan and monitor the implementation of value additions.
• Verify benefits and share value additions with the client and TCS leadership.
• Oversee customer satisfaction surveys and analysis.
• Identify key customer stakeholders.
• Prepare survey questions, publish to customers, and collect responses.
• Analyze surveys and plan improvement actions.
• Possess a strong communication skill, both written and verbal. 
• Need to work in onsite-offshore model.

 

Generic Managerial Skills

• Develops self & others through Coaching, Contributing to Team Success, Continuously Learning and Sharing Knowledge
• Demonstrates high analytical skills and is self-motivated/directed
• Possess effective written and communication skills