Lead deployment, customization, and integration of Certinia solutions; manage system configuration and troubleshoot issues.
Utilize Salesforce knowledge (Apex, Visualforce, Lightning, APIs) to enhance Certinia solutions.
Gather requirements, analyze client needs, and develop tailored solutions; provide expert guidance and support.
Create project deliverables, user guides, and training materials; maintain clear records.
Advise clients on best practices and help optimize Certinia usage.
Stay updated on Certinia features and updates; recommend process enhancements.

Strong knowledge of Certinia configuration and customization.
Proficiency in Salesforce (Apex, Visualforce, Lightning, APIs) and system integrations.
Understanding of the professional services industry preferred.
Proven project management skills and strong communication abilities.
Analytical skills for troubleshooting and process improvement.
Bachelor’s degree in Computer Science, Business, or related field.
Salesforce certification and relevant consulting or implementation experience are a plus