Responsibilities

• Facilitates and leads the Change Ambassador Network
• Facilitates communication events and manages the deployment of those events
• Assist with impact analysis and the documentation of all job roles
• Participates in the development and management of the End User Training strategy
• Supports oversight of the training content development effort
• Supports end-user training material reviews
• Provide support for the Train-the-Trainer program
• Participates in the development of training curriculum materials
• Delivery of training classes and various other events related to end-user training

Required Skill Set

• Exceptional written and verbal communication skills
• Ability to clearly articulate messages to a variety of audiences
• Flexibility and adaptability; ability to work in ambiguous situations
• Problem-solving and root-cause identification skills
• Ability to work collaboratively with a large team
• Excellent multimedia production skills

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