Roles & Responsibilities:

• Conduct detailed analysis and document business workflows with the HR SMEs across our Divisions and Facilities at DHHS. 
• Become familiar with the SaaS product that will be used to automate the business workflows associated with HR Onboarding and Offboarding processes. 
• Understand and document the roles that define how the SaaS product will be used by the HR team, Hiring team and new DHHS employees. 
• Create test cases for the HR team to use when installing new releases of the SaaS product. 
• Create training guides, communications, and routinely conduct training for DHHS staff as the SaaS product is placed into production for use by the HR team, Hiring managers, and DHHS employees. 
• Desire to become the hands-on configuration expert for the SaaS product on behalf of the HR team, with potential to become the product administrator as the project closes and moves into steady operations and maintenance state.      

Experience Required:

• Experience working directly with business teams to facilitate product implementation tasks.
• Experience with business system analysis techniques, testing methodologies, and user interface configuration.
• Experience documenting business process workflows and business rules.
• Experience developing test scenarios and test cases and execution of user acceptance testing. 
• Experience using and configuring cloud-based Software-as-a-Service products.
• Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio, Teams).
• Familiarity with Agile, Lean, and Scrum methodology.

Skill Required:

• Business Analysis - working directly with the business teams to document business processes.    
• Test plan development for SaaS products.    
• Create training materials, mentor and train business team to use SaaS products as configured.   
• Technical competencies to configure a SaaS product using the self-service configuration tools, form design, and role management in the product.

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