Strong programming experience in Java/J2EE, C++, or C#.
Experience integrating and interfacing with Cloud Services and Cloud-based platforms.
Strong understanding of Kubernetes deployment and management on AWS and Azure.
Experience working in cloud-native and multi-cloud environments.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent communication and documentation skills.
Preferred: Experience supporting production cloud platforms, Kubernetes operations, DevOps/SRE practices, and Google Cloud technologies, including BigQuery.
Roles and Responsibilities
Support the external-facing BigQuery Omni Multi-Cloud platform by managing on-call issues and improving deployment, testing, and operational processes.
Reduce operational toil through proactive monitoring and issue resolution, including:
Reviewing bugs, AWS/Azure deployment activities, and component releases during business hours.
Resolving common operational issues such as transient deployment failures, retries, and environment unlocks.
Performing initial issue investigations, documenting findings, and routing issues to appropriate teams.
Coordinate and track issue resolution with cross-functional teams.
Execute periodic operational tasks, audits, and system health checks.
Drive continuous improvement of operational documentation, knowledge sharing, and support processes.
Contribute to platform reliability, scalability, and operational excellence across multi-cloud environments.